Travel Your Way

Self-Guided Itinerary

For the independent traveler who just needs the intel

$79 one-time

Choose pre-built regional itinerary OR build your own
Day-by-day schedule with timing
Insider tips from 20 years of travel
Restaurant & hotel recommendations
Contact info: addresses, phones, websites
Downloadable PDF

Browse Destinations

Membership

Jamais Perdu — never lost

$6.99 /month

Your home inside Pas Perdu
Pas Perdu portal access — year-round
1 free itinerary download per year ($79 value)
Browse and save destinations anytime
Insider tips from 20 years of travel
Upgrade to concierge anytime — pay the difference

Join

Concierge Booking

For travelers who want it handled

$499 one-time

Everything in Self-Guided, plus:
Your own Pas Perdu portal — itinerary loaded and saved
30-day Esme access — before, during, and after your trip
We book all your reservations
Hotels confirmed and paid
Restaurant reservations secured
Winery tastings scheduled
Train tickets purchased
Arrive to a fully-planned trip

Get Started

Concierge Complet

For travelers who want someone on the other end of the line

$1,500 per trip

Everything in Concierge Booking, plus:
24/7 access to Sebastian (AI concierge)
Real-time French-English translation
Conference calls — Sebastian bridges the language gap
Human translator on-call for emergencies
Problem-solving while you travel
Restaurant changes on the fly
Never lost. Never alone.

Get Started

Guided Tour

For travelers who want full immersion

$6,400+ all-inclusive

Travel WITH Maison Meritage
9 days / 8 nights in France
Maximum 8 guests per tour
All accommodations included
All meals and tastings included
Private transportation
Expert guides by your side

View 2026 Tours

Meet Sebastian

Your French-speaking lifeline. When you're stranded at a rural garage, arguing with a hotel, or lost without English speakers — Sebastian answers.

He speaks fluent French and English. He translates in real-time. He makes calls on your behalf. He solves problems so you can get back to enjoying France.

Sebastian is included with Concierge Complet. For complex situations, a human translator is on standby.

Click to meet Sebastian

"The pharmacy is closing and I need to explain my prescription."

Sebastian translates. You get your medication.

"The hotel says they don't have our reservation."

Sebastian sorts it out. You get your room.

"My rental car has a flat at a garage in the middle of nowhere."

Sebastian talks to the mechanic. You're back on the road.

"I have a food allergy and need to explain it to the chef."

Sebastian communicates precisely. No misunderstandings.

"I want to call my friend in Lyon but she only speaks French."

Conference call — Sebastian bridges the conversation in real time.

"I need to negotiate with my Airbnb host about a broken heater."

Sebastian handles the conversation. You stay warm.

Compare Your Options

Find the right level of support for your travel style

Feature	Self-Guided $79	Member $6.99/mo	Booking $499	Complet $1,500	Guided $6,400+
Custom or Pre-Built Itinerary	✓	✓	✓	✓	✓
Insider Tips & Contact Info	✓	✓	✓	✓	✓
Pas Perdu Portal Access	—	✓	✓	✓	★
1 Free Itinerary per Year	—	✓	—	—	—
30-Day Esme Access	—	—	✓	✓	★
We Book Everything	—	—	✓	✓	★
24/7 Sebastian Access	—	—	—	✓	★
Human Translator On-Call	—	—	—	✓	★
Real-Time Problem Solving	—	—	—	✓	★
Expert Guide With You	—	—	—	—	★
All Meals & Transport Included	—	—	—	—	★

Questions? We've Got Answers.

What's the difference between pre-built and build-your-own itineraries?

Pre-built itineraries are our curated regional routes (Bordeaux, Loire Valley, Provence, etc.) — tested and refined over years of travel. Build-your-own lets you browse our destination library and create a custom itinerary with exactly what interests you. Both are $79.

How does Concierge Booking work?

After you choose or build your itinerary, we handle all reservations: hotels, restaurants, tastings, trains. We communicate directly with properties (often in French), confirm everything, and deliver a complete trip package. You just show up.

Who is Sebastian?

Sebastian is an AI voice agent fluent in French and English. When you're traveling and hit a language barrier — a pharmacist, a mechanic, a confused hotel clerk — you call Sebastian. He translates in real-time, makes calls on your behalf, and even joins conference calls to bridge conversations between you and French speakers. For complex situations, a human French translator is on standby.

What about destinations outside France?

Each destination has its own concierge. Travel to Turkiye and you have Elif — fluent in Turkish and English. We're building region-specific concierges so you always have a local voice on your side, no matter where you go.

What if I want to upgrade after I've started?

You can upgrade anytime. If you bought Self-Guided and realize you want us to book everything, you pay the difference ($420 to upgrade to Concierge Booking). Same for upgrading to Concierge Complet.

How far in advance should I book?

For Self-Guided, you can purchase anytime. For Concierge Booking, we recommend 60-90 days before travel to secure the best reservations. For Concierge Complet, 30 days is sufficient. For Guided Tours, book 4-6 months ahead — we only take 8 guests per tour.

Meet Esme

Your language teacher, travel companion, and witness to the journey — available 30 days surrounding your trip. Esme speaks French fluently and she'll teach you too.

Before you leave, practice conversational French with her — ordering at a restaurant, asking for directions, greeting your hosts. She's infinitely patient and meets you where you are.

During your trip, she knows your itinerary inside and out. After, she's the one who was there for all of it — helping you process what you experienced and hold onto what it meant.

Esme is included with every concierge package.

Click to meet Esme

Before

Prepare

Practice conversational French — ordering dinner, greeting shopkeepers, reading a menu. Esme meets you where you are and gets you ready to show up with confidence.

During

Capture

Esme follows your journey in real time — building a timeline of where you went, what you did, and what stood out. Your trip becomes a story as you live it.

After

Reflect

Your travel journal is waiting. Esme helps you revisit the moments that mattered — and hold onto what the experience meant to you.